For businesses
Commercial plumbing
Repairs, replacement and sewer line work that keeps a business open. The owner is on site with every project, and estimates are free and same-day.
When the doors cannot open until the pipe is fixed
A business feels a plumbing failure differently than a homeowner does. A backed-up floor drain in a kitchen, a restroom that has to be closed, a sewer line that quits at the worst hour: the doors stay shut or the customers stay away until it is handled. Much of what fails sits in the part of the building nobody looks at, below the slab and out under the parking lot. Picture the building in cross-section, and the trouble usually sits below the floor, not above it.
Apartment complexes, shops and offices in Kenner, Metairie and New Orleans share one problem: the lines were laid under concrete long ago, and now one of them has failed. Peterson has cut open a parking-lot slab at a multi-family property to reach a line, and the trench in the photo on this page comes from work like that. The repair is plain: find the failure, cut down to it, and replace what is bad.
Peterson crew member in a trench guiding a vac hose
How Peterson runs a commercial job
The scope Peterson names for businesses is repairs, replacement and sewer line repairs, available around the clock. The first step is a free estimate, and for commercial calls it is same-day. After that the line is located, the failed section is opened up, and the bad pipe is repaired or replaced. When a sewer line is past saving, it gets replaced outright, and the old cracked pipe comes out for new.
The owner is on site with every project. That is not a line from a brochure. It is how Mark Peterson, Louisiana Master Plumber #1416, has run the company since 1979. The person who looked at the problem is the person you can ask about it, standing right there, and the crew that does the digging works under the same eye. For a property manager with tenants waiting, a straight answer on site is worth a lot.
Insurance work, small jobs and keeping a business open
Insurance claims are one of the company's stated specialties. When a collapsed line or water damage ends up in a claim, the work under the floor and the paperwork around it both have to hold together, and Peterson does not treat that as a side line. A property manager dealing with an adjuster is not handing the job to a shop that has to learn the process on your time.
Size does not decide who gets attention. One Google review says insurance related work and small out of pocket jobs are treated with the same level of urgency, and that is how the shop describes itself too. A single failed fixture and a failed sewer line both get the same owner and the same crew. After hours, emergency service runs 24/7, because a pipe does not wait for the office to open.
The owner is on site with every project. Louisiana Master Plumber #1416, in business since 1979, with insurance claims as a stated specialty.